PRINTER & MFP (COPIER) SERVICE REPAIR COMPANY IN NASSAU, QUEENS, COUNTY, LI, NY
In business since 1987 with SENIOR LEVEL TECHNICIANS ONLY, servicing laser printers & Multi-Function laser Printers (MFP’s or all-in-one printers) for more than 30% less than their factory dealers!
For repairs on monochrome (B&W) laser printers we charge a flat labor rate of $95.00. For repairs on Multi-Functional monochrome laser Printers (MFP’s or all-in-one table top printers) and all color laser printers, we charge $115.00 for the first hour or part thereof and $80 for each additional hour divided into quarters. There is never a “travel charge” to or from your location nor is travel time part of the first hour of service. If we must return a second time with a part that we didn’t have on our first visit and the service in not flat rate then we will only charge you for the total time spent repairing the machine during the two visits. We generally carry an impressive replacement parts inventory in our service vehicles at all times! If we don’t have the part needed to repair your equipment on the first trip then 90% of the time we can have it drop-shipped to your location for installation the very next day and at no shipping charge to you! We discount the price of replacement parts from those prices shown on the manufacturer’s own spare parts web site.
Our techs never try to “up sell.” If the repairs needed on your unit are not what our industry would consider “typical,” we’ll let you know over the phone beforehand! No surprises….ever!
We do not offer “carry-in” service. We go to you!
We do not service printers that use ink cartridges!
We never ask nor expect to be paid until the work is fully completed!
For more information on our company, please click onto the HOME link.